Brand.com Executive [South Africa]


 

Mission

  • Drives the online sales for relevant Brand or Brand Grouping in coordination with Brand(s)’ teams
  • Develops and executes the brand.com strategy, in coordination with the Brand Manager, to deliver the net sales objectives for brand.com
  • Coordinates all performance media activations and CRM online activations to drive qualified traffic and retain customers on the brand.com platform

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Key Responsibilities


Develops Online Strategy

  • Supports brand.com go-to-market strategy for the brand, in close relationship with the brand manager and the regional and affiliate leadership teams,
  • Conceptualizes and builds strategies with off-line promotion/activities to drive online traffic, in coordination with DCM and brand(s)
  • Defines A&P needs and activations (including always on) to drive brand.com sales
  • In strong relation with the brand and media team, collaborates on media agency briefing for holistic view, and lead online always on strategy
  • Is responsible for CRM campaign execution in collaboration with brands and CRM
  • Stays abreast of Market as well as Regional competitive activity and trends and investigate new e-commerce opportunities

Runs e-commerce activities

  • Plans, coordinates and ensures the update and refresh of brand sites
  • Owns the quality assurance (QA) of the the brand.com site, in particular purchase experience
  • Plans and coordinates all brand.com consumer marketing activities, in partnership and alignment with the brand
  • Tracks Online campaigns performance, including CRM & paid digital media programs, to maximize site traffic / sales and ROI
  • In collaboration with the supply chain team and the brand product manager, leads the forecasting, demand planning, online customer service aspects of the Affiliate’s brands sites and e-commerce boutiques. Proactively reports strategic and tactical changes to the DP team, and is responsible to quantify demand for the high traffic shopping moments

Performs online analysis

  • Monitors and analyzes brand site activities, reports feedback and highlight opportunities for optimization
  • Follows up on performances and adjusts online strategy accordingly based on local objectives (traffic/reach, conversion, business, consumer journeys, engagement per brand)
  • Based on insights, highlights opportunities for optimization and improvement in terms of efficiency and effectiveness

Qualifications
  • 3+ years’ experience in consultancy or project management + local experience required in Beauty Industry, Ecommerce and/or retail strategy experience

Job: Sales
Primary Location: Europe, Middle East, Africa-ZA-
Job Type: Standard
Schedule: Full-time
Shift: 1st (Day) Shift
Job Number: 229665

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